TERMS AND CONDITIONS
Welcome to Skivea Derm (“Skivea Derm”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Skivea Derm website and all related services. By accessing, browsing, or purchasing from our website, you agree to be legally bound by these Terms and all policies referenced herein.
If you do not agree with these Terms, you must immediately discontinue use of the website.
1. Acceptance of Terms
By using this website, placing an order, or creating an account, you confirm that:
- You are at least 18 years of age
- You have read, understood, and agreed to these Terms
- You are legally capable of entering into binding contracts
Skivea Derm reserves the right to refuse service or terminate accounts at its sole discretion without prior notice.
2. Scope of Service & Jurisdiction
2.1 Products
Skivea Derm sells cosmetic, skincare, haircare, and dermocosmetic products intended for personal use only. All products are sold strictly as cosmetic consumer goods.
2.2 Service Area
Our services, including sales and deliveries, are provided exclusively within Dubai and the United Arab Emirates.
2.3 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
3. Product Information & Medical Disclaimer
3.1 Information Accuracy
While we make reasonable efforts to ensure product descriptions, images, ingredients, and information are accurate, Skivea Derm makes no warranties that such information is complete, current, or error-free. Product packaging may vary.
3.2 No Medical Advice
Skivea Derm is not a medical provider. All information provided on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
You should always consult a licensed healthcare professional or dermatologist before using any product, especially if you have sensitive skin, allergies, or medical conditions.
3.3 Use at Your Own Risk
You are solely responsible for:
- Reviewing product ingredients
- Performing patch tests before use
- Using products according to instructions
Skivea Derm shall not be liable for any allergic reactions, irritation, side effects, injuries, or damages arising from product use or misuse.
4. Ordering, Pricing & Payment
4.1 Pricing
All prices are listed in AED and are inclusive of applicable VAT unless stated otherwise. Prices may change without prior notice.
4.2 Order Acceptance
Submitting an order does not constitute acceptance.
Orders are only accepted once they are dispatched. We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Pricing or system errors
- Suspected fraud or abuse
4.3 Payment Authorization
By completing a payment, you confirm that you are authorized to use the selected payment method. Skivea Derm is not responsible for payment authorization failures or banking issues.
5. Shipping & Delivery
5.1 Delivery
Delivery fees and estimated timelines are shown at checkout. Delivery times are estimates only and not guaranteed.
5.2 Risk Transfer
Risk of loss and ownership transfer to you once the order is handed to the delivery carrier. Skivea Derm is not responsible for delays or issues caused by third-party couriers.
6. Returns, Refunds & Exchanges
6.1 Final Sale Policy
Due to hygiene, safety, and cosmetic regulations, ALL SALES ARE FINAL.
Skivea Derm does not offer refunds, returns, or exchanges under any circumstances once an order has been placed and delivered.
6.2 Chargebacks & Disputes
By completing a purchase, you acknowledge and agree to this policy.
Any chargebacks or payment disputes raised contrary to these Terms may be formally contested with payment providers using order confirmation, delivery records, and acceptance of these Terms.
7. User Obligations & Accounts
You agree not to:
- Misuse the website
- Provide false or misleading information
- Attempt unauthorized access to systems or data
- Infringe intellectual property rights
You are solely responsible for maintaining the confidentiality of your account credentials.
8. Intellectual Property
All content on this website, including text, images, logos, product names, graphics, and designs, is the exclusive property of Skivea Derm and is protected under UAE and international intellectual property laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
To the maximum extent permitted by law:
- Skivea Derm shall not be liable for indirect, incidental, consequential, or punitive damages
- Total liability, if any, shall not exceed the value of the purchased product
Use of this website and products is entirely at your own risk.
10. Modifications to Terms
Skivea Derm reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.
11. Contact Information
For any inquiries regarding these Terms:
Email: support@skiveaderm.com
Phone: +971 4 589 4226
Address:
Bin Dasmal Building – 4
Al Quoz Industrial First
Dubai, United Arab Emirates